Yes, since our jewellery is designed in Dubai, we offer free and fast shipping on all orders delivered within the UAE.
Once shipped, the item should arrive within 2-3 working days.
Yes we do and all international orders are shipped using fully trackable and insured courier service.
Shipping charges are calculated at checkout.
Please note that shipping charges only include delivery.
Customers outside the UAE will be responsible for any additional import duties or local taxes.
Lead time depends on the availability of the item.
Items that are in stock ship within 2 working days from placing the order.
Items that are customised or made to order have a lead time of 5 weeks.
All in stock items are covered by our return policy.
The return window is 14 days from the date you received your order. If more than 14 days have passed, unfortunately, we cannot process a refund or exchange.
For a return to be eligible, the item must be unused and in the same condition as when you received it. Additionally, it should be in its original packaging.
Please note that discounted, customised, and made-to-order items are considered final sales and are not eligible for returns.
To initiate a return, please reach out to us via email at hello@oamofficial.com
